The Rise of Ritesh Agarwal: PART-1

OYO's Founder Shares Insights from his Journey to Building a Multi-Billion Dollar Business from scratch.

Sup Geeks!!šŸ˜Ž

Introducing The Figur8 newsletter, a tldr (or say šŸ¤”ā€¦.. ā€œwhat we can inferā€-type of a content. Call it whatever you want, once you start enjoying šŸ˜) of the Figuring Out podcast by Raj Shamani (Props to him).

This will take you in a POV journey (much like a VR headset) of an entrepreneurā€™s thought process, with many insights and analogies, all in a 10min read every Sunday.

So, letā€™s get goingā€¦

ā€œI watched the whole podcast, so you donā€™t have to šŸ«”ā€œ

- Me

The PodcastšŸ”—

Watch this 1hr 47mins long video or anyways you can read this short article.

A brief Intro (before we dive into the gist of todayā€™s issue) on Ritesh Agarwal:

  1. Founder & Group CEO-OYO.

  2. Agarwal is an alumni of the Thiel Fellowship.

  3. His net worth in 2020 was estimated to be approximately $1.1 billion.

    (That is $1.1 billion more than my net worthšŸ¤Æ)

  4. Ritesh Agarwal recently got married šŸ’ž to Geetansha Sood.

    (The ceremony was nothing less than some ā€œtop investors summitā€, with majority of the ā€œBiggesā€ of tech industry as attendees)

Key Takeaways šŸ“

Call it TL;DR if you will.

1. People say that publications writing about entrepreneurs and startups, make starting a business look easy. So, Riteshā€™s take on this was

ā€œIf people knew all the hardships about starting a business (which they should know a little about), they wouldnā€™t try itself.ā€

(Personally, all the fancies (šŸ’°, šŸš€) and whatnot of the startup world is what makes me want to start a business of my own). So yeah, thatā€™s thereā€¦

2. He recalls being the youngest of the four siblings kind of gave him that extra edge of being inspired by someone older than you right at home and also for him to pursue his career, what he calls as ā€œNon-Asian parentā€™s dreamā€ path because his other three siblings were following the other path, the ā€œAsian parentā€™s dreamā€ path.

ā€œ75% of our portfolio is rightā€ his parents thought šŸ¤£šŸ¤£, he recalls.

3. He says

ā€œGoing forward in life weā€™ll have to convince investors, customers etc. So, convincing your parents to support you in what you want to pursue should be the first stepā€

no excuses (like generation gap and all that bsšŸ’©) or else you fail in the very first step.

This was a great takeaway and hits me really hard (damnnn). Youā€™ll probably cry while trying to convince your parents (it takes a lot of hard work šŸ„², but definitely worth it šŸ‘Œ) but donā€™t cry while convincing your investors or customers, that will make them lose trust on you instead (The Figur8 Life tips šŸ˜‰).

4. Like every other successful person out there, he believes in networking while your growing (and you should constantly keep growing), says

ā€œYouā€™re the average of the five people you surround yourself with, be outside your comfort zone.ā€

(Relatable, but canā€™t find those type of people in college just yet, but gotta keep searching like-minded people/communities.)

5. He says

ā€œBeing able to chart your own path, without having to conform to the societal norms and normal perspectives is fine. But you have to be willing to then walk that path for a long time because it comes with its own set of challenges.ā€

Networking will probably make you not walk the path alone for a long time (ā€œYouā€™ll never walk aloneā€ [Rip Liverpool FC šŸ’€]).

6. !! He made it clear that he doesnā€™t recommend you to leave your house (if there is no need to do so) in your beginning years. All that bs you read online stating Ritesh said so is bsšŸ’©. !!

7. Indian economy is fuelled by Micro, Small and medium enterprises (MSMEā€™s) https://pib.gov.in/PressReleaseIframePage.aspx?PRID=1884734

8. He believes that there exist 2 types of businesses, not businesses rather letā€™s say 2 types in which you can establish a business (focus is on MSMEā€™s here):

  1. Competing with an already existing MSME business.

    e.g here: starting another hotel in the same area of an existing hotel.

  2. Empowering the MSME businesses in focus.

    e.g here: a platform that enables customers to find hotels nearby or wherever.

And he is the true believer of Type-2.

Itā€™s like a non-zero-sum mindset game youā€™re playing in the case of Type-2. What most people believe is that having a zero-sum mindset is the only way to generate money (people refer it to as the essence of capitalism).

(My thoughts on this and Elon Muskā€™s too (kinda similar), is that world isnā€™t a single pie where for you to get a piece of it other person has to lose their share of it (in some case it might be) rather it is an ever growing pie or letā€™s say multiple pies (where a pie grows from a piece of the parent pie). You get a piece but not necessarily someone else has to lose it (you create it) rather your piece grows into a full pie and so on. (Call this The Firgur8 šŸ°analogy))

9. Always ask yourself ā€œwhat I can reflect from this experience?ā€.

ā€œExperience is cheap, Reflection is expensiveā€ (šŸ¤Æ).

10. Emphasis on the fact that listening to your customers is the best way to grow/improve/retain customers etc.

So, Ritesh and his OYO team did conduct Townhall sessions with hotel owners regularly where he got to hear both sided views (things to improve and things hotel owners where happy with), this made his life easier.

This is similar to what Airbnb Founders (Brian or Joe) did with House owners, they flew to visit house owners to hear feedbacks.

This is not only for Hospitality industry (the two examples I stated above were not the only ones where customer feedback was important, those are the only ones I remembered while writing this post šŸ˜…) but for any Business.

First to understand who your target audience are then talk to them about problems and their views on how it could be solved or how they want it to be solved.

(Oh, I forgot about my entrepreneur thinking teacher also talk about it and make us do an assignment where we had to talk to our potential customers for the startup idea, we had proposed in the 1st week of the 8-week class we had. We ended up making a google form to collect data form potential customers instead šŸ˜…).

Join in so that 10 more insightful points in PART-2 hits your inbox next Sunday.

Until then Bye Bye GeeksšŸ‘‹šŸ‘‹. I gotta go study for my end sems and play NFS No Limits šŸ¤£.

Keep creating value.šŸ‘

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